Urabandai Lake Resort Goshiki no Mori

Good location

First floor no slope for luggage and wheelchair step onlyDinner are buffet but not delicious

Just across from the swamp trail head, spacious room, smooth check-in and check-out.

Food for breakfast/dinner were really good especially soft cream and drinks. Room is big and onsen is large but a bit crowded and not much private.

Price for extra dinner is a bit high comparing to other hotel.

Room was clean and comfortable, great onsen/rotenburo with a beautiful view, food and wine at Maple was fantastic

While the wine at Maple was delightful, the wine at the bar was atrocious. I would recommend getting a mixed drink instead.The staff did not seem to know anything about Bar Chat, they couldn't tell us when it was open until, and then when we walked over we were told at the door we needed a reservation, which the front desk should have told us at the start.They asked if we wanted the room reset on the first of our two days and we declined, but apparently that means they will put away the futon (which we did not want) and you have to re-set up the futon yourself. This should have been made clear to us; we would have preferred the room not be reset at all and the futons left out

Comfortable resort hotel, spacious and pleasant room. Good and large public bath.Buffet food good. Plenty of parking. Fair value for money.

A bit of queuing for restaurant, but as hotel full, it was expected and well managed

Huge room with wide range of selection for Breakfast and dinner, onsen outdoor one has good view

Were out on the first floor that require to climb stairs, not big issue thoughThe fried beef was overcooked

This is a great hotel with great facilities! I have stayed here before and would stay here again. Large rooms and a lovely onsen.

I was disappointed that I booked a room with breakfast and dinner. When I arrived I was advised that there was no room in the restaurant for dinner. The hotel is not in walking distance to any restaurants and I didn't bring any food so I was quite startled at comment that 'i simply would not be able to eat tonight', and there was no refund for this either. This is a lovely hotel but depriving someone of a meal that had been paid for, in the buffet which surely could have accommodated one person, really isn't acceptable.

The view from the room, the buffet - plenty of variety, the onsen - especially the rotemburo, the amazing closet and the huge bathroom and bedroom.

The hot water pot / dispenser in the room was not clean. The water was undrinkable as a result. I could see molts of dust floating on the surface. It would be far better to equip the room with an electric kettle so the guest can conveniently boil water by themselves whenever they wish to.

Good location Nice room and service , good onsen

To clouded, many group tours , BF/Diner time is very busy

Outdoor spa

The food. And the cleaningness of the restaurant..

Excellent location. Visited on 6-7 Nov. Autumn colours were brillant. Happy to get a room with great colours facing the lake. Onsen was good especially the outdoor pool facing the lake. Room was big and bed comfy.

Central temperature control. Cannot set preferred room temperature. Buffet dinner and breakfast has good spread but quality slightly below expectation.

Location, Kitchen staff

Reception staff was not interested to answer the queries and even trying to ignore.

All the meals were great, including the quality of the ingredients, the presentation, and the flavours. Standouts for me were the steak, the sashimi and tempura. Our students were equally amazed by the food.

Nothing, the entire experience was excellent.

Beautiful location!The resort has a “grand” feeling about it! The beds were very comfortable. The room had a lovely view of the lake. The staff were courteous and attentive. All you can eat dinner and breakfast with a LOT of variety. Coffee shop and gift shop available. Lovely inside and outside onsen baths.

he hotel was excellent in all areas. Friendly staff, clean, facilities were excellent. The included buffet dinner and breakfast was delicious. The onsen was clean and refreshing.

The location was beautiful, gorgeous outdoor onsen, they managed the buffet meals very well, always plenty of food and never felt too overcrowded.

The rooms need some upgrading but we’re still very comfortable.There was very limited gluten free food selection for celiacs. The buses to/from nekoma ski are were very limited and the Grandeco buses only ran on the weekends.

Big room , great view ,good onsen ,good food

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The food was great and varied, the location was scenic and beautiful, the onsen was large, clean and the outdoor bath offered great views of the mountains and lake.

The futons provided were wonderful but I would have liked a slightly heavier blanket. They were very light and I sometimes felt like I didn't have anything covering me at all.

Breakfast and dinner fabolousSpacious roomGreat onsen

The Japanesse Restaurant closed

The hotel near the Goshikinuma, and we join the snow shoe walk there, it a great experience!Also the onsen (indoor/outdoor) is large, and I am very lucky that I am the only person in the outdoor onsen while it is snow outside.

The dinner buffet is not worth it.